Claims Adjuster
4 weeks ago
About the Role
We are seeking a skilled Personal Injury Claims Adjuster to join our Motor PI team in Leeds. As a key member of our team, you will be responsible for investigating and resolving Motor Personal Injury claims in a timely and efficient manner.
Key Responsibilities
- Investigate and resolve Motor Personal Injury claims to provide an excellent claims handling service with minimal leakage.
- Identify and investigate coverage issues to ensure the company's liability is in line with its contractual commitments.
- Manage claims and other material claims issues to resolve and settle claims on an economic basis.
- Ensure claims fees and advices are responded to within agreed timeframes to provide good service.
- Respond to internal and external stakeholder requests in accordance with service standards.
- Flag complaints as required and Treat Customers Fairly.
- Maintain knowledge of the claims portfolio and provide information to others on request to ensure effective monitoring of claims to support Underwriting and claims decisions.
- Reserve accurately to ensure the Company's liability is clear at all times.
- Maintain efficient handling of their own caseload to ensure prompt, timely, and effective handling of Claims.
About You
- Excellent investigative skills.
- Proven experience dealing with policy coverage.
- Experience dealing with liability negotiations.
- Effective communication skills, written and verbal.
- Relationship Management skills.
- Able to effectively use MS office applications such as Word, Excel, and PowerPoint.
What We Offer
At QBE Management Services (UK) Limited, we offer a range of benefits to support your career and well-being, including 30 days holiday, flexible working, pension, private medical insurance, and family-friendly policies.
Why Join Us
We are committed to creating a workplace culture where all our people feel included and valued. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles, and Race at Work charter helps keep us accountable and transparent.
Accessibility
We are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.
ESG & Sustainability
We believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions.
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