Real Time Team Leader

4 weeks ago


Leicester, Leicester, United Kingdom Yü Group Full time
Job Description

Yu Smart is seeking a highly motivated and experienced Intraday Team Leader to join our innovative business. As a key member of our team, you will be responsible for leading a team of field operatives in the installation of smart meters and execution of warrants and RPU field activity.

Key Responsibilities
  • Lead a team of field operatives in the installation of smart meters and execution of warrants and RPU field activity.
  • Develop and maintain a strong understanding of SMETS2 and the metering industry.
  • Build and maintain relationships with energy suppliers and other stakeholders.
  • Manage day-to-day operations of the field operatives, including delivery of supplier expectations and job outcomes.
  • Identify instances of energy theft using data interrogation techniques.
  • Provide excellent customer service and remain calm in challenging situations.
Requirements
  • Dynamic leader with high energy and enthusiasm.
  • Strategic thinking and problem-solving skills.
  • Positive and results-driven attitude.
  • Effective communication and interpersonal skills.
  • Ability to work with multiple requests simultaneously and complete each task accurately and efficiently.
About Yü

Yü Energy is one of the UK's fastest-growing business gas, electricity, and water suppliers. We are on a mission to shake up the UK business energy market with our expert, personal service and competitive prices tailored to the needs of commercial customers.

Benefits
  • 24 days annual leave + bank holidays.
  • Holiday buy – up to 5 additional days.
  • Day off on your birthday.
  • Employee Assistance Programme.
  • Annual salary review.
  • Learning and development opportunities.
  • Enhanced paternity, maternity, and adoption policies.
  • Yü made a difference Awards.
  • 3 days additional annual leave if you get married/civil partnership etc.
  • Appointment allowance.
  • Long service recognition.
  • Refer a friend payment.
  • Company sick pay (subject to length of service).
  • New modern facilities.
  • Death in service and critical illness cover.

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