Store Manager
4 weeks ago
We are seeking a highly motivated and experienced Store Manager to join our team at a well-established Furniture retailer in North-East Norfolk.
The successful candidate will be responsible for delivering a first-rate customer experience, ensuring that customers receive an expert, professional, and ethical experience when visiting or calling the store.
The Store Manager will work autonomously to maintain and develop both new and existing customers through excellent customer care and ethical sales methods.
Key Responsibilities:
- Maintain and develop customer relationships through excellent customer care and sales methods
- Provide outstanding customer service, resolving customer queries quickly and efficiently
- Manage stock and displays in line with branding guidelines
- Carry out daily cash handling routines
- Ensure pricing and POS is correct and present
- Full responsibility for Health & Safety, testing, and compliance
Requirements:
- Excellent communication and interpersonal skills
- Shows passion and enthusiasm
- Is driven and can motivate and inspire others
- Resilient and emotionally aware
- Active listening skills
Essential Experience:
- Experienced sales professional with a proven track record of performing to target
- Experience of working to soft KPIs as well as sales targets
- Retail sales experience
Desirable:
- Experience of furniture sales
- Professionally trained in sales strategies
We are acting as the employment agency in relation to this vacancy.
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