North West Boroughs Healthcare NHS Receptionist

13 hours ago


London, Greater London, United Kingdom North West Boroughs Healthcare NHS Foundation Trust Full time

North West Boroughs Healthcare NHS Foundation Trust is a forward-thinking organization that values innovation and excellence in healthcare delivery. We are currently seeking a motivated and organized Reception Services Coordinator to join our team at Life Rooms Walton.

Job Summary

This permanent position offers a competitive salary of £22,000 - £25,000 per annum, depending on experience, plus benefits and opportunities for career development. As a key member of our front-of-house team, you will provide exceptional customer service to patients, staff, and visitors, ensuring a warm and welcoming environment.

Your responsibilities will include managing incoming and outgoing telephone calls, processing mail and data, maintaining security within the building, and ensuring reception and waiting areas are clean and safe. Your excellent communication skills and ability to work effectively in a fast-paced environment will make you an invaluable asset to our team.

Main Responsibilities
  • Manage incoming and outgoing telephone calls, taking messages and responding appropriately
  • Process mail and data, maintaining confidentiality and accuracy
  • Maintain security within the building, reporting any incidents or concerns to management
  • Ensure reception and waiting areas are clean, tidy, and safe
Requirements
  • Diploma or equivalent in Administration or related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Proficient in Microsoft Office software
  • DBS clearance (enhanced)


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