Global Supply Chain Operations Manager

4 weeks ago

London, Greater London, United Kingdom Shiseido Full time

Supply Chain Director UKI

MISSION

As a key member of the UKI leadership team, the Supply Chain Director will lead all end-to-end supply chain operations in the UK and Ireland, driving excellent consumer-focused execution. This includes ensuring customer requirements are met for stock availability, compliant on-time, in-full delivery, and providing commercial recommendations to support business decisions.

MAIN RESPONSIBILITIES

  1. Lead process control and the execution of all operational processes in the UK and Ireland to deliver a high standard of customer experience.
  2. Responsible for local demand planning across Shiseido UKI brands, ensuring accurate forecasting and alignment with business goals.
  3. Lead the local S&OP process, ensuring reconciliation between sales and demand forecasts for appropriate stock planning, and providing information at brand, group, and regional levels as required.
  4. Focus on forecast accuracy improvement and alignment of the demand plan to budget, while ensuring alignment to product category, retailer-specific, and brand growth plans.
  5. Ensure the appropriate level of demand is forecasted for the UK and Ireland by driving the monthly demand review process with the Commercial and Finance teams, and the Warehouse team.
  6. Oversee the end-to-end order management process and team, ensuring accuracy and timeliness.
  7. Develop, monitor, and communicate supply chain KPIs, including availability, OTIF, customer non-compliances, complaints, forecast accuracy, and retail sales performance.
  8. Provide data for commercial decision-making on prioritization of product when challenges occur.
  9. Execution of UKI quota/allocation management for challenged/restricted stock items.
  10. Manage supply chain budget, as well as indirectly impacting the wider UKI revenue budget by contributing to forecasting and influencing budget allocation in other areas, such as marketing spend.
  11. Identify supply chain improvement projects and actively contribute from project conception and implementation to project review.
  12. Ensure new customer requirements/new channels/new customers/new brands are adequately communicated to warehouse and systematically controlled to prevent delays and non-conformances, ensuring excellent execution.
  13. Manage and optimize logistics operations, including transportation, warehousing, and distribution, to ensure efficient movement of goods while minimizing costs.
  14. Responsible for negotiation and management of logistics and 3PL contracts.

PROFILE, SKILLS AND EXPERIENCE REQUIRED

  1. Experience in leading end-to-end demand and supply chain operations in a customer-focused environment, ideally in the retail sector.
  2. Demand and Supply Planning Experience.
  3. Ability to influence the business commercially and effectively manage stakeholders, including remote teams.
  4. Proven customer delivery focus.
  5. Experience in dealing with the complexities of multiple brands, within a matrix organization.
  6. Strong communication skills.
  7. Ability to think holistically while still being close to the detail.
  8. Experience in leading collaborations across sales and marketing teams, and delivering effective planning with retail partners/customers.
  9. Driven to deliver change and challenge processes to deliver efficiencies.
  10. Ability to effectively lead, manage, and develop a team.
  11. Knowledge of reviewing and implementing business-relevant KPIs.
  12. Strong budget management skills.
  13. Previous experience in integrating new customers, channels, or brands.
  14. SAP experience.
  15. Expertise in maintaining monthly sell-in forecasts that reflect sell-out and trends of the business, in addition to any specific needs of retailers.
  16. Experience of working with third-party warehouses.

THE BENEFITS YOU'LL LOVE

  1. 26 days holiday + bank holidays + your birthday day off.
  2. Holiday buy - up to 5 days.
  3. Day off when you get married or move house.
  4. Generous contributory pension scheme - match up to 8%.
  5. Annual performance-related bonus.
  6. Private medical insurance with Vitality.
  7. Enhanced parental allowance.
  8. Generous product allocation & discount.
  9. Life Assurance up to x4 your salary.
  10. Flexible Friday finish.
  11. Flexible & hybrid working.
  12. Wellbeing programmes.
  13. Annual performance and development reviews so you know your career is going in the right direction.
  14. Additional Lead Team Benefits.

  • Global Supply Chain Operations Director

    6 days ago

    London, Greater London, United Kingdom Vertex Pharmaceuticals Full time

    Job OverviewWe are seeking a highly experienced Global Supply Chain Operations Director to join our team at Vertex Pharmaceuticals. In this role, you will be responsible for managing the company's supply chain operations, ensuring seamless delivery of goods and services to customers.About the RoleThis is an exciting opportunity for a senior professional with...

  • Global Supply Chain Operations Manager

    6 days ago

    London, Greater London, United Kingdom Create Recruitment Full time

    Create Recruitment is seeking a seasoned Global Supply Chain Operations Manager to join our team in London. As a key member of our supply chain department, you will play a critical role in ensuring the efficient and effective management of new projects and product launches within the company.Key Responsibilities:Develop project plans outlining objectives,...

  • Global Supply Chain Manager

    1 week ago

    London, Greater London, United Kingdom GSK Full time

    Unlock your career potential with a leading global healthcare company. We are seeking an experienced Global Supply Chain Manager to join our team.About the RoleWe are a dynamic organization that combines science, technology, and talent to address pressing healthcare challenges. As a Global Supply Chain Manager, you will be responsible for developing and...

  • Global Supply Chain Operations Director

    4 weeks ago

    London, Greater London, United Kingdom Michael Page (UK) Full time

    Job Description:As a Global Systems Manager - SAP - Supply Chain at Michael Page (UK), you will have the opportunity to design and implement global supply chain systems and processes.About Our Client:Our client is a leading energy and natural resources organisation with a reputation for excellence.Job Responsibilities:Managing and improving SAP supply chain...

  • Global Supply Chain Director

    4 weeks ago

    London, Greater London, United Kingdom Alexander Lloyd Full time £70,000 - £80,000

    Job Title: Global Supply Chain DirectorJob Description:At Alexander Lloyd, we are partnering with a leading business in the global beauty industry to fill the role of Global Supply Chain Director. This is a fixed-term contract lasting 6-9 months, with the successful candidate working closely with Sales, Marketing, and Finance teams to build accurate monthly...

  • Global Supply Chain Process Manager

    4 weeks ago

    London, Greater London, United Kingdom NES Fircroft Full time

    Job Title:Global EMS System Manager (Supply Chain)At NES Fircroft, we are seeking a highly skilled Global Supply Chain Process Manager to join our team. As a key member of our organization, you will be responsible for defining and delivering a consistent global EMS Supply Chain process across Business Units and Corporate.This role requires a deep...

  • Supply Chain Lead

    4 days ago

    London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full time

    Supply Chain Leadership OpportunityA rapidly expanding Health and Wellness Technology Brand is seeking an experienced Supply Chain Lead to lead their end-to-end supply chain operations.The company has achieved significant growth, with a recent turnover of £6m and plans to reach 8 figures next year. They have a strong presence in the UK market and are...

  • Global Supply Chain Manager

    6 days ago

    London, Greater London, United Kingdom Zebra Full time

    Company Overview:">Zebra is a community of innovators dedicated to creating new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.">Job Description:">The Global Strategic Sourcing Manager will be responsible for managing the...

  • Global Supply Chain Director

    4 weeks ago

    London, Greater London, United Kingdom Amazon Full time

    Senior Supply Chain ManagerAmazon is seeking an experienced Senior Supply Chain Manager to join our team.This role will be responsible for managing and optimizing global supply chains to ensure efficient and seamless delivery of products to customers.Key Responsibilities:Define and implement supply chain and operating models for various businesses.Analyze...

  • Supply Chain Operations Manager

    1 month ago

    London, Greater London, United Kingdom ENGINEERINGUK Full time

    Job SummaryAs a Supply Chain Operations Manager at ENGINEERINGUK, you will play a critical role in ensuring the seamless execution of our global supply chain. You will work closely with cross-functional teams to optimize our logistics and transportation processes, driving efficiency and cost savings. Your expertise in supply chain management will enable us...

  • Global Supply Chain Operations Specialist

    7 days ago

    London, Greater London, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking an experienced Supply Chain Manager to join our Amazon UK Services Ltd. team. As a Supply Chain Manager, you will play a critical role in ensuring the seamless and efficient operation of our global supply chains.Key ResponsibilitiesDesign and implement innovative solutions to address complex supply chain challengesCollaborate...

  • Global Supply Chain Associate

    4 weeks ago

    London, Greater London, United Kingdom Amazon EU SARL (UK Branch) - D67 Full time

    About the Role:We are seeking a highly skilled Global Supply Chain Associate to join our Amazon EU SARL (UK Branch) - D67 team. As a Supply Chain Specialist in our Amazon Vendor Services (AVS) team, you will own the relationship with your brand, focusing on supply chain management and advising your key account and supply chain management partners as a...

  • Global Supply Chain Coordinator

    1 month ago

    London, Greater London, United Kingdom Michael Page (UK) Full time

    About the RoleWe are seeking a skilled Global Supply Chain Coordinator to join our team at Michael Page (UK). As a key member of our supply chain team, you will be responsible for managing customer accounts, building strong relationships with clients, and ensuring smooth operations with supply chain partners.Key ResponsibilitiesManage customer accounts and...

  • Web Analyst

    4 weeks ago

    London, Greater London, United Kingdom NHS Supply Chain Full time

    About the Role:NHS Supply Chain are recruiting for a skilled Web Analyst to drive data-driven insights and optimise our digital presence. The successful candidate will be responsible for analysing website traffic, user behaviour and conversion data to identify opportunities for improvement and inform strategic decisions.Key Responsibilities:Utilise web...

  • Supply Chain Operations Manager

    1 month ago

    London, Greater London, United Kingdom Amazon Full time

    Amazon's Supply Chain Managers play a pivotal role in our global business, ensuring seamless and efficient operations. As a Supply Chain Manager, you will collaborate with multiple stakeholders across Amazon, from operational teams to program teams, to optimize our supply chains and enhance customer experience. Key responsibilities include defining supply...

  • Global Supply Chain Strategist

    6 days ago

    London, Greater London, United Kingdom SKG Properties Full time

    Job OverviewWe are seeking an experienced Global Supply Chain Strategist to lead our organization's supply chain operations at SKG Properties.The ideal candidate will have a proven track record of success in managing complex supply chains, driving efficiency, reducing costs, and improving customer satisfaction.Key Responsibilities:Develop and implement...

  • Global Supply Chain Lead

    4 weeks ago

    London, Greater London, United Kingdom Alexander Lloyd Full time

    Job Title: Global Supply Chain LeadJob Description:A leading business in the global beauty industry is seeking a talented Global Supply Chain Lead to join their team on an initial 6-9 month fixed term contract. The successful candidate will be responsible for leading the Sales and Operations Planning (S&OP) process, working closely with Sales, Marketing, and...

  • Global Supply Chain Expert

    17 hours ago

    London, Greater London, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleAs a Supply Chain Manager at Amazon UK Services Ltd., you will play a pivotal role in ensuring the smooth operation of our global supply chain. This exciting opportunity is based at one of our European headquarters and offers flexibility to choose your location or work remotely on occasion.**Job Summary**We are seeking an experienced...

  • Supply Chain Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Amazon EU SARL (UK Branch) - D67 Full time

    We are looking for a seasoned Supply Chain professional to join our Amazon EU SARL (UK Branch) - D67 team as a Senior Supply Chain Manager. As part of the Amazon Transportation Service (ATS) team, you will play a critical role in driving our supply chain operations forward.Company OverviewAmazon is a global e-commerce leader with a strong presence in Europe....

  • Supply Chain Operations Manager

    7 days ago

    London, Greater London, United Kingdom Bramwith Consulting Full time

    Job DescriptionWe are looking for a skilled Procurement and Supply Chain professional to fill the position of Supply Chain Operations Manager. This is a challenging role that requires a strong leader to manage complex procurement activities, drive continuous functional improvement, and shape the growth of our procurement and supply chain practices.About the...