Store Deployment Specialist
4 weeks ago
As a Store Deployment Specialist at Holland and Barrett, you will play a crucial role in shaping and maintaining the company's retail store portfolio across the UK and Ireland. You will join a team of experts who are responsible for the provisioning of services, equipment, and software for our retail stores.
Key Responsibilities:
- Collaborate with estates, retail, and property teams to identify suitable locations for new retail stores.
- Develop comprehensive project plans outlining all tasks, timelines, and resources required for each deployment.
- Coordinate with vendors to ensure technology delivered is aligned with our brand identity and operational needs.
- Manage the procurement and delivery of all IT equipment, ensuring assets are tracked and ready for configuration ahead of deployments.
- Maintain a stock inventory of available deployment stock, with auditability of asset locations.
- Coordinate the setup of POS systems, inventory management software, and other technology required for smooth store operations.
- Conduct inaugural inspections to ensure technology is procured and operational.
- Manage logistical aspects of store openings, including scheduling deliveries, coordinating installations, and monitoring snag lists.
- Create and maintain comprehensive documentation related to store openings, including checklists and timelines.
- Provide ongoing support to store colleagues throughout the hypercare phase, troubleshooting ad-hoc issues and facilitating necessary communication between resolver teams.
Requirements:
- Bachelor's degree in Business, Retail Management, Project Management, or a related field (or equivalent experience).
- Proven experience in project coordination, preferably in the retail industry or related field.
- Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and external vendors.
- Proven experience in vendor management.
- Attention to detail, with an emphasis on both accuracy and quality.
- Problem-solving skills and the ability to adapt quickly to evolving circumstances.
- Proficiency in project management tools and software (Jira/Confluence).
- Ability to work proactively and independently, taking ownership of tasks, as well as collaborating with the wider team.
- Flexibility to travel and the ability to work extended hours where necessary, particularly during critical phases of deployments.
What We Offer:
- Pension company contribution = 3%.
- Incentive scheme up to 10% of annual salary, based on company performance.
- 33 days holiday per year.
- Learning and Development opportunities with Holland & Barrett.
- Private Medical Care (self after 1 year).
- Career progression.
- Refer and Earn Scheme.
- Epic Extras benefits.
- Discounted products.
- Free 24/7 Confidential Advice & Colleague Welfare.
- Mental Health First Aiders.
- Onsite Gym at our Nuneaton Hub.
- Colleague Reward and Recognition Schemes.
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