Store Deployment Specialist
4 weeks ago
About the role:
As a Store Deployment Specialist at Holland and Barrett, you will be part of a dynamic team responsible for the provisioning of services, equipment, and software for our retail stores across the UK and Ireland.
You will work closely with the estates, retail, and property teams to identify suitable locations for new retail stores, develop comprehensive project plans, and coordinate with vendors to ensure technology delivered is aligned with our brand identity and operational needs.
Key responsibilities include:
- Collaborating with cross-functional teams to identify and secure suitable locations for new retail stores
- Developing and implementing comprehensive project plans to ensure timely and successful store deployments
- Coordinating with vendors to ensure technology and equipment meet our brand and operational requirements
- Managing the procurement and delivery of IT equipment, including POS systems, inventory management software, and other technology required for smooth store operations
- Conducting inaugural inspections to ensure technology is procured and operational
- Providing ongoing support to store colleagues throughout the hypercare phase, troubleshooting ad-hoc issues and facilitating communication between resolver teams
Our team is based primarily at the Holland and Barrett Nuneaton Head Quarters, with occasional travel to H&B stores nationwide to assist with delivery and operational readiness.
Key requirements:
- Bachelor's degree in Business, Retail Management, Project Management, or a related field (or equivalent experience)
- Proven experience in project coordination, preferably in the retail industry or related field
- Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously
- Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and external vendors
- Proven experience in vendor management
- Attention to detail, with an emphasis on both accuracy and quality
- Problem-solving skills and the ability to adapt quickly to evolving circumstances
- Proficiency in project management tools and software (Jira/Confluence)
- Ability to work proactively and independently to take ownership of tasks, as well as collaborating with the wider team
- Flexibility to travel and the ability to work extended hours where necessary, particularly during critical phases of deployments
We are also interested in additional experience and skills that can bring fresh ideas and perspectives to the team, such as transferable skills from other service-based, technical project, or technical disciplines, experience with retail systems, POS, and peripherals, and project management or automation skills.
What we offer:
- Pension company contribution = 3%
- Incentive scheme up to 10% of annual salary, based on company performance
- 33 days holiday per year
- Learning and Development opportunities with Holland & Barrett
- Private Medical Care (self after 1 year)
- Career progression
- Refer and Earn Scheme
- Epic Extras benefits
- Discounted products
- Free 24/7 Confidential Advice & Colleague Welfare
- Mental Health First Aiders
- Onsite Gym at our Nuneaton Hub
- Colleague Reward and Recognition Schemes
We welcome everyone who shares our EPIC values, regardless of background, culture, disability, ethnicity, gender identity, or sexual orientation.
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