Application Support Specialist
4 weeks ago
Job Title: Application Support Specialist
Job Summary:
We are seeking an experienced Application Support Specialist to join our team at Leonardo. As an Application Support Specialist, you will be responsible for maintaining a stack of business critical applications, ensuring seamless services and enabling users to perform their daily tasks.
Key Responsibilities:
- Monitor applications and services via a service management tool, reacting to incidents and service requests to agreed SLAs.
- Diagnose and resolve issues as soon as possible, working through finding the root cause and recommending improvements.
- Cover holiday support for other team members, ensuring services don't stop and software is supported.
Requirements:
- Empathy with users, patience, and understanding.
- Excellent customer service skills, attention to detail, and a proactive approach.
- Ability to work under pressure and to tight deadlines.
Benefits:
- Flexible working hours with hybrid working options.
- Company-funded flexible benefits, including private healthcare, dental schemes, and technology options.
- Award-winning pension scheme with up to 15% employer contribution.
Life at Leonardo:
We offer a commitment to learning and development, a flexible approach to working hours, and a company-funded benefits package. Join us and discover a career with opportunities and accessibility.
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Application Support Specialist
4 weeks ago
Yeovil, Somerset, United Kingdom Leonardo Full timeJob Title: Application Support SpecialistJob Summary:We are seeking an experienced Application Support Specialist to join our team at Leonardo. As an Application Support Specialist, you will be responsible for maintaining a stack of business critical applications, ensuring seamless services and enabling users to perform their daily tasks.Key...
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Application Support Specialist
4 weeks ago
Yeovil, Somerset, United Kingdom Leonardo Full timeJob Title: Application Support SpecialistJob Summary:We are seeking an experienced Application Support Specialist to join our team at Leonardo. As an Application Support Specialist, you will be responsible for maintaining a stack of business critical applications, ensuring seamless services and enabling users to perform their daily tasks.Key...
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