Customer Service Liaison

1 week ago


NewtonleWillows, St. Helens, United Kingdom Speedy Hire Plc Full time

Speedy Hire Plc is the UK's leading hire provider with a wide range of tools, equipment, and support services.

We are seeking a Customer Service Liaison to build and maintain relationships with our clients. The successful candidate will conduct business reviews to ensure client satisfaction and alert the sales team to further opportunities.

The ideal candidate will have strong interpersonal skills, previous sales experience, and an organised approach to work.

This role offers a competitive salary of £28,000 - £32,000 per annum, depending on experience, plus benefits including:

  • 26 days holiday (plus bank holidays)
  • Life assurance
  • Pension Scheme
  • Canteen facilities
  • 95% discount across the Speedy brand
  • Opportunities for training, development, and career progression
  • Voluntary Health Cash Plan
  • My Staff Shop: discounts and offers for shopping etc. across many suppliers
  • Green Commute Initiative: Work scheme for cycling
  • Vita - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job Title: Customer Liaison CoordinatorSalary: £20,500 - £23,500 per annumAbout UsAt Speedy Hire Plc, we pride ourselves on delivering exceptional customer experiences through our extensive range of tools, equipment, and services. As a key member of our team, you will play a vital role in building strong relationships with our customers.Key...


  • Newton-le-Willows, St. Helens, United Kingdom EE Full time

    Job Title: Customer Service ProfessionalAbout EE: As a leading telecommunications company, we are passionate about delivering exceptional customer experiences.Salary and Benefits: You can expect a starting salary of £20,280 per year, plus various incentives throughout the year. Our benefits package includes discounts on EE & BT products, support for career...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job OverviewWe are seeking a highly skilled Customer Service Operations Manager to join our team at Speedy Hire Plc. As a key member of our management team, you will be responsible for leading a team of customer service professionals to deliver exceptional service to both internal and external customers.This is an exciting opportunity to lead a...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job Description:  We are seeking a highly skilled Customer Experience Specialist to join our team at Speedy Hire Plc. In this role, you will be responsible for building and maintaining strong relationships with our clients in the automotive sector.  As a key member of our team, you will work closely with account managers to provide exceptional customer...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job DescriptionThe Manager of Internal and External Customer Services will be responsible for leading a team of customer service professionals to deliver exceptional service to both internal and external customers. This includes leading, coaching, motivating, and developing a team of managers to achieve our business objectives.The ideal candidate will have...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job DescriptionCustomer Relationship Management: Serve as the primary ESG liaison for the customer and Speedy operational team, ensuring their needs and expectations are met. Build and maintain strong, collaborative relationships with key client stakeholders.Sustainability Initiatives and Implementation: Ensure alignment of Sustainability initiatives with...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    About the RoleAs our ideal candidate, you will possess a deep understanding of ESG principles, exceptional customer management skills, and the ability to deliver customised solutions that align with clients' objectives and regulatory requirements. You will serve as the primary ESG liaison for our client, ensuring their needs are met while promoting...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    About the JobAs a Senior Customer Experience Lead, you will play a critical role in driving business growth through improved customer satisfaction and loyalty. You will lead a team of customer service professionals to deliver exceptional service to both internal and external customers, working closely with other departments to ensure seamless communication...


  • Newton-le-Willows, St. Helens, United Kingdom EE Full time

    Job Title: Service Excellence AdvisorAbout EE: We are dedicated to delivering exceptional customer experiences and consistently exceeding customer expectations. As a Service Excellence Advisor, you will play a key role in ensuring our customers receive the highest level of service from our team.Salary and Benefits: This role offers a competitive salary of...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job Title: Sales and Service RepresentativeSalary: £21,500 - £24,500 per annumAbout Our CompanySpeedy Hire Plc is the UK's leading hire provider, serving a wide range of industries with our extensive range of tools, equipment, and services. As a Sales and Service Representative, you will be instrumental in building strong relationships with our customers...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job Overview:  Speedy Hire Plc is a leading provider of equipment rental and associated services to the construction, infrastructure, and other industries. Our company is built on a strong foundation of customer-centricity, innovation, and excellence, and we are committed to delivering exceptional results for our clients. As a CUSTOMER RELATIONSHIP...


  • Newton-le-Willows, St. Helens, United Kingdom CleverHR Full time

    CleverHR is seeking a highly skilled Self Employed Financial Adviser to join our team in Newton-Le-Willows. As a seasoned financial professional, you will be responsible for developing and maintaining long-term relationships with clients, delivering comprehensive financial planning advice, and meeting the needs of existing clients while creating new...

  • Phone Sales Advisor

    1 month ago


    Newton-le-Willows, St. Helens, United Kingdom EE Full time

    About the RoleAre you a people person with excellent communication and negotiation skills? Do you have a passion for delivering exceptional customer service? If so, we would love to hear from you! As a Remote Customer Service Representative at EE, you will play a key role in enhancing the digital lives of our customers, working closely with them to...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    Job Title:  Automotive Customer Support ExecutiveAbout Us:  At Speedy Hire Plc, we pride ourselves on being a leader in the equipment rental and associated services industry. With a strong foundation of customer-centricity, innovation, and excellence, we strive to deliver exceptional results for our clients. As an integral part of our team, you will play...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    We power the construction and industrial world by providing top-quality plant and tool hire solutions. Our equipment keeps projects moving and our customers productive.Our dedicated team delivers exceptional service and expertise. We support customers with precision tools and heavy machinery.Key responsibilities include:Delivering top-quality hire...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Plc Full time

    SPEEDY HIRE PLC is an industry leader in tool hire services, and we're looking for a talented Credit Management Professional to join our team. In this role, you'll be responsible for managing customer accounts, resolving queries, and ensuring timely payment.About the CompanyWe operate across the UK, providing a wide range of equipment and services to...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Servicing our customers requires efficient and effective account management. As a Debt Collection Coordinator, you will be responsible for negotiating with customers to settle outstanding debts, while maintaining a positive and respectful tone throughout all interactions.Key tasks include:Negotiating payment plans with customersResolving disputes or issues...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    We are seeking a Credit and Cash Flow Analyst to join our team at Speedy Hire. As a key member of our finance department, you will be responsible for analyzing customer accounts, identifying trends, and making recommendations to improve cash flow.About Us:Speedy Hire is a leading provider of hire equipment and services, with a reputation for excellence and...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Salary: £45,000 - £55,000 per annumWe are looking for a Financial Management Coordinator to join our team at Speedy Hire. As a key member of our finance department, you will be responsible for managing customer accounts, processing payments, and maintaining accurate financial records.About Us:Speedy Hire is the UK's leading hire provider, offering a wide...


  • Newton-le-Willows, St. Helens, United Kingdom Speedy Hire Full time

    Job Description:At Speedy Hire, we are committed to delivering exceptional customer service and building long-term relationships with our customers. Our Corporate Assurance Manager will play a vital role in ensuring that our operations are compliant with all relevant regulations and standards.Salary: £65,000 - £85,000 per annum. This salary range reflects...