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Lift Installation Supervisor
2 months ago
We are seeking a highly skilled and experienced Field Manager to join our team at Schindler Group. As a Field Manager, you will be responsible for overseeing the installation process and ensuring that all necessary measures are in place to meet installation targets.
Key Responsibilities:- Plan and coordinate the activities of installation engineers to deliver business objectives, including customer satisfaction, operational results, quality, and efficiency metrics.
- Ensure labour planning and appointment of subcontract labour as required.
- Proactively address any problems that arise on site and analyse root causes for deviations from business plans or products.
- Timely submission and management of fitters' timesheets and responsible for actioning and closing out retrofits.
- Safety audits, safety walks, and near miss reporting in line with the safety manifesto.
- Accurately maintain SAP and Work to Lists (WTLs) in conjunction with the admin team.
- Raising and chasing claims requests via the claims coordinator and return of materials to the group when required.
- Recruitment, training, development, and disciplinary matters for all fitters.
- Timely planning and organisation of deliveries of materials and tooling to site.
- Agreement of subcontract modernisation costs and submission of quotations to the Projects Manager.
- Raising of standard letters with the admin team and maintaining contract tracking sheets.
- Booking of tests, re-checks, technical assists, and closing out items identified on OILs.
- Timely submission of handover documentation of completed lifts to customers and EI, adhering to company processes.
- Ordering of local materials as required.
- Regular site visits to check progress of modernisation and discuss any issues with customers.
- Management of all PPE and workwear for fitters and subcontractors.
- Management of fitters' hand tools.
- Accident investigations and submission of accident reports.
- Approval of submitted CARs prior to submitting to admin for processing.
- Agreement of additional costs submitted by subcontractors.
- Timely submission of day works and variation orders to the Projects Manager.
- Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and subcontractors.
- Build relationships with customers by acting as a point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively.
- Follow the Fulfilment+ process to develop and promote the company modernisation plan to the required high standard.
- NVQ or HND.
- Proven experience as an installation engineer.
- Experience of managing a small team.
- Successful track record of achievement and delivery.
- Proven ability to obtain results through effective team management and motivation of team members.
- Awareness and experience of managing health and safety regulations and processes.
- Sound knowledge of the N.I. business within the lift industry is desirable.
- Ideal experience in all aspects of lift installation with a good knowledge of current standards and legislation.
- Full valid driving licence.
- Site Managers Safety Training Scheme Certificate or equivalent.
- Safepass card holder.
- Possess the creative ability, energy, and drive to develop and implement strategies to meet and exceed financial and non-financial objectives.
- Good commercial awareness, being able to mitigate problems arising.
- Excellent communication, customer service, and man management skills.
- Working knowledge of SAP processes is desirable.
- Sound lift knowledge and ability to read and understand technical drawings.
- Ability to plan, organise, and follow up to ensure compliance to agreed action plans.
- Innovative and proactive approach to work with high attention to detail and the ability to work under pressure.