Service Delivery Specialist
4 weeks ago
We are seeking a highly skilled Service Delivery Specialist to join our team at Secure Retail. As a leading provider of secure and bespoke omnichannel payment solutions, we offer innovative, reliable, and secure payment solutions tailored to meet the individual needs of our customers.
The role involves conducting service review meetings with our customers, communicating service reports, and completing actions from each review. You will also be responsible for following through on customer issues related to hardware and software solutions to resolution.
Key Responsibilities:- Organise and attend service review meetings
- Producing and delivering service review reports for customers
- Provide service quotes and ad-hoc installation pricing to the sales teams and customers
- Liaising directly with Customers to discuss service requirements
- Provide up-to-date information on our services and technical installations to customers and management
- Provide feedback to the business from Service Reviews (including any new sale opportunities, further service requirements etc.)
- Advise on technical issues; keep abreast of new hardware, software packages, new standards, wireless services etc.
- Escalation for Technical Support for customers; liaising with manufacturers/payment service providers where required
- Suppliers – working with the Service Manager, review new and existing suppliers' products and services
- Assisting with the management of ad-hoc projects for service customers e.g. software upgrade plans
- Liaising with service partners to ensure the service criteria is being delivered correctly and cost effectively
You will have excellent communication and interpersonal skills, be able to prioritise and self-manage, be a great problem solver, and have a good analytical and methodical approach.
In return, we offer a competitive salary, a profit share scheme paid monthly, private health insurance, an on-site gymnasium, a good pension scheme, and 25 days plus Bank Holidays.
All employees undertake a DBS (criminal record check) and credit check.
Secure Retail is an established provider of secure and bespoke omnichannel payment solutions.
-
Substance Misuse Recovery Specialist
13 hours ago
East Midlands, United Kingdom Service Care Solutions Ltd Full timeJob Title: Substance Misuse Recovery SpecialistAbout the Role:We are seeking a highly motivated and experienced Substance Misuse Recovery Specialist to join our team at Service Care Solutions Ltd. This role involves working with clients who are struggling with Substance Misuse issues within the Criminal Justice System.Main Responsibilities:To manage a...
-
Site Delivery Specialist
3 days ago
East Midlands, United Kingdom NOA Limited Full timeWe are seeking a highly skilled Site Delivery Specialist to join our team at Noa Limited, responsible for the successful delivery of installations across various sites.About the RoleThis is an exciting opportunity to work as a key member of our project delivery team, responsible for ensuring that installations are completed on time and to a high standard.The...
-
IT Service Delivery Specialist
2 days ago
East Liverpool, Ohio, United Kingdom Reed Technology Full timeJob Description:We are seeking an experienced IT Service Delivery Specialist to join our team at Reed Technology.The ideal candidate will have a strong background in providing customer-centric support and possess excellent communication skills, both written and verbal. Experience with Incident Management Systems (ServiceNow) and a proven track record in 1st...
-
IT Service Delivery Specialist
3 days ago
East Midlands, United Kingdom NATS Limited Full timeAbout NATS LimitedNATS is the UK's leading air navigation service provider, handling over 2 million flights each year. We provide air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally.Our purpose is to advance aviation and keep the...
-
Service Delivery Coordinator
17 hours ago
East Midlands, United Kingdom Blue Arrow Full timeAre you looking for a challenging and rewarding career in customer service? Look no further! Blue Arrow is seeking a Service Delivery Coordinator to join their team in Derby, offering a full-time permanent role with a competitive salary and excellent benefits package.About the RoleThe successful candidate will have experience working in a contact centre...
-
Mail Delivery Specialist
3 weeks ago
East Midlands, United Kingdom Canada Post Full timeJob DescriptionAs a Rural and Suburban Mail Carrier with Canada Post, you will have the opportunity to work independently, sorting and delivering mail items in a safe and timely manner. You will be required to acquire and maintain knowledge of local infrastructure, including roads, customers, and delivery receptacles.Key responsibilities include processing...
-
Business Services Finance Specialist
3 weeks ago
East Midlands, United Kingdom Service Care Solutions Ltd Full timeService Care Solutions Ltd are recruiting on behalf of a local authority in Derbyshire for a Business Administrative Assistant Finance to join their team on a temporary basis.Rate: £15 (umbrella)Hours: 37Contract: 3 months ongoingClaims handling experience is a must.The ideal candidate will provide administrative support or direct assistance to the...
-
Financial Accounting Specialist
3 weeks ago
East Midlands, United Kingdom Service Care Legal Full timeService Care Solutions is seeking a skilled Financial Accounting Specialist to join their team on a temporary basis in Leicestershire. The ideal candidate will have a degree in Finance, Accounting, or a related field, and proven experience in financial accounting and performance management.Key Responsibilities:Deliver accurate financial accounting and drive...
-
Digital Recovery Specialist
13 hours ago
East Midlands, United Kingdom Service Care Solutions Ltd Full timeService Care Solutions Ltd is a reputable non-profit provider that offers a range of services to support individuals struggling with drug and alcohol addiction. As a Digital Recovery Worker, you will play a crucial role in supporting these individuals.The ideal candidate should have experience working within the substance misuse field and be highly driven,...
-
Business Transformation Specialist
5 days ago
East Midlands, United Kingdom Derbyshire Fire and Rescue Service Full timeJob Title: Business Transformation SpecialistSalary: £50,000 - £60,000 per annum (dependent on experience)About the OrganisationDerbyshire Fire and Rescue Service is committed to providing a safe and supportive work environment for all employees. As a Business Transformation Specialist, you will play a key role in driving organisational change and...
-
Service Delivery Specialist
4 weeks ago
East Liverpool, Ohio, United Kingdom Glenelg Support Ltd Full timeAbout Glenelg Support LimitedGlenelg Support Limited is part of the Essandore Care Group, providing person-centred specialist supported living services for adults with learning disabilities, autism, physical disabilities, and sensory impairments since 2002.We have been accredited with the National Autistic Society since 2016 and have attained the Investors...
-
Waste Management Specialist
4 weeks ago
East Midlands, United Kingdom Service Care Solutions Ltd Full timeAbout the RoleWe are seeking a highly skilled Waste Management Specialist to join our team at Service Care Solutions Ltd. The ideal candidate will have experience in contract management, waste operations, and employee supervision in the waste management industry.Key ResponsibilitiesComplete HR-related tasks, including onboarding, one-to-ones, and performance...
-
Strategic Project Delivery Specialist
3 days ago
East Midlands, United Kingdom Maxim Recruitment Full timeJob SummaryWe are seeking an experienced Strategic Project Delivery Specialist to join our team, focusing on the UK housing sector. As a key member of our project management team, you will be responsible for delivering multiple construction projects concurrently, with a strong emphasis on new build and refurbishment projects in the residential and housing...
-
Mail Delivery Specialist
14 hours ago
East Hagbourne, United Kingdom Royal Mail Group Full timeThe Royal Mail Group is seeking a skilled and dedicated Mail Delivery Specialist to join its team. As a Mail Delivery Specialist, you will play a vital role in ensuring that mail and parcels are delivered efficiently and effectively to customers across the country. If you have a strong work ethic, excellent communication skills, and a passion for delivering...
-
Specialist Podiatrist
4 weeks ago
East Midlands, United Kingdom North West Boroughs Healthcare NHS Foundation Trust Full timeJob DescriptionWe are seeking a highly skilled and experienced Podiatrist to join our team as a Specialist Podiatrist. The successful candidate will be responsible for providing high-quality care to patients with complex and highly specialist conditions.Main ResponsibilitiesProvide Expert Care: Provide care, advice, and guidance to patients with complex and...
-
Service Support Engineer
3 days ago
East Midlands, United Kingdom On Target Recruitment Ltd Full timeAbout the RoleWe are seeking a skilled Field Service Technical Expert to join our team at On Target Recruitment Ltd. As an Electro-Mechanical Hardware Specialist, you will be responsible for delivering electro-mechanical hardware support, conducting technical training, maintaining administration, performing preventive maintenance, and ensuring seamless...
-
Service Delivery Coordinator
1 day ago
East Midlands, United Kingdom Flat Fee Recruiter Full timeAbout the Job:">We are looking for an experienced professional to fill the role of Administration & Customer Service Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through efficient and effective handling of product and service requests.">Responsibilities:">">Handling incoming product and service...
-
Logistics Delivery Specialist
4 weeks ago
East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Logistics Delivery Specialist to drive and deliver goods to customers across various locations in East Kilbride, United Kingdom. The ideal candidate will have a valid UK driver's license and proven experience as a Delivery Driver or in a similar role.Key Responsibilities:Drive and deliver goods to customers safely and...
-
Financial Services Specialist
5 days ago
East Midlands, United Kingdom Duncan & Toplis group Full timeJob OverviewWe are seeking a skilled Financial Services Specialist to lead projects, provide tax advice, and ensure compliance with regulatory requirements. The successful candidate will work closely with our corporate tax team to deliver high-quality services to clients.Key ResponsibilitiesThe ideal candidate will have excellent interpersonal and people...
-
Route Delivery Specialist
1 month ago
East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Specialist to join our team at beBee Professionals in East Kilbride, United Kingdom. The successful candidate will be responsible for ensuring the timely and safe delivery of goods to customers, adhering to delivery schedules and maintaining excellent service.Key Responsibilities:Drive and deliver goods to customers...