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Customer Service Ambassador

2 months ago

North Wales, United Kingdom Warner Leisure Hotels Full time
{"title": "Receptionist Opportunity", "content": "

We are seeking a talented and enthusiastic Receptionist to join our team at Bodelwyddan Castle in Rhyl. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.

As a Receptionist, you will be the first point of contact for our guests and will be responsible for managing the reception area, handling guest queries, and providing information about our hotel and local area.

We are looking for someone who is passionate about delivering excellent customer service, has a positive attitude, and is able to work well under pressure. If you are a people person who is looking for a new challenge, we would love to hear from you.

As a Receptionist at Bodelwyddan Castle, you will have the opportunity to develop your skills and knowledge in customer service, sales, and team work. You will also have access to training and development opportunities to help you progress in your career.

We offer a range of benefits, including free use of our gym and leisure facilities, free or discounted food, and access to discounts and offers with national brands and retailers.

So if you are looking for a new challenge and want to join a dynamic and supportive team, please apply today

Key Responsibilities:

  • Deliver exceptional customer service to our guests
  • Manage the reception area and handle guest queries
  • Provide information about our hotel and local area
  • Work collaboratively with the reception team to ensure a smooth and efficient service

What We Offer:

  • Free use of our gym and leisure facilities
  • Free or discounted food
  • Access to discounts and offers with national brands and retailers
  • Opportunities for training and development

What We Are Looking For:

  • A positive attitude and a passion for delivering excellent customer service
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team

How to Apply:

If you are interested in this opportunity, please submit your application, including your CV and a cover letter, to [insert contact details]. We look forward to hearing from you

"}