Customer Service Representative

4 weeks ago


North Wales, United Kingdom Haven Full time
Be Part of Our Food and Beverage Team

At Haven, we're looking for a talented individual to join our Food and Beverage Team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer service, preparing and serving our delicious fast food offerings, and maintaining a clean and safe environment for all.

Key Responsibilities:
- Greet customers, take orders, and payments, ensuring a great service experience
- Help prepare and serve our menu items, including burgers, pizzas, and noodle dishes
- Work with the team to maintain a clean and safe environment

What We Offer:
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities, including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: 16 to 17 £, 18 to 20 £, 21+ £ per hour

Experience and Qualifications:
You don't need experience to join our Food and Beverage Team. We'll provide the training and support required to ensure you're great at what you do.

About Us:
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead.

What It's Like to Work with Us:
Working with us is defined by our exceptional people and teams. We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.

Working hours are on a rota over a 7-day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part-time hours.

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