Holistic Support Specialist

6 days ago

City of Westminster, Greater London, United Kingdom Look Ahead Full time

About the Role:

We are seeking a highly skilled and compassionate Support Worker to join our team at Look Ahead. As a key member of our staff, you will play a vital role in providing exceptional care and support to our customers.

Key Responsibilities:

  • Build and maintain strong, trusting relationships with customers and external partners, fostering a positive and inclusive environment.
  • Conduct holistic assessments of new customers, incorporating relevant statutory referral information, to develop personalized support plans.
  • Lead regular key work sessions, utilizing innovative and engaging approaches to achieve support plan goals and promote customer recovery.
  • Collaborate with external stakeholders to provide comprehensive support and access to relevant services, empowering customers to self-manage their medication regimes and make informed decisions.
  • Develop and maintain productive relationships with partner organizations to enhance service outcomes and improve the lives of our customers.
  • Adhere to Look Ahead's Health and Safety policies and protocols, ensuring a safe and healthy environment for all staff and customers.

About You:

We are looking for an individual who:

  • Enjoys social interaction and values the company of others, actively encouraging customer involvement in local activities.
  • Exudes a warm, friendly presence and open behavior, creating a welcoming atmosphere for all.
  • Is fundamentally calm and resilient, able to manage challenging situations with ease and composure.
  • Has a practical and logical mind, with excellent organizational skills and a can-do attitude.
  • Thrives in dynamic, diverse environments and is confident in their ability to adapt to changing circumstances.
  • Is respectful, articulate, and sensitive in their communication style, with a strong commitment to excellence and personal growth.

What We Offer:

As a valued member of our team, you will have access to:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment, with a strong focus on staff well-being and career progression.

About Look Ahead:

Look Ahead is a leading not-for-profit care and support provider, delivering a range of services across mental health, homelessness, young people, and learning disabilities. We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.

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