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IT Support Specialist

2 months ago


City of Westminster, Greater London, United Kingdom React Training Full time

Job Summary:

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at React Training. As a Trainee IT Technician, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and maintaining and updating IT equipment and peripherals.

Key Responsibilities:

  • Troubleshoot hardware and software issues to ensure optimal system performance
  • Install and configure computer systems and applications to meet client needs
  • Provide technical support to end-users via phone, email, or in-person
  • Maintain and update IT equipment and peripherals to ensure they are running efficiently
  • Monitor system performance and security to prevent potential issues
  • Implement backup and recovery procedures to ensure data integrity
  • Conduct routine maintenance tasks to prevent system downtime
  • Assist with network troubleshooting and administration to ensure seamless connectivity
  • Document and track support tickets and resolutions to improve future support

Training and Development:

  • Online study with 24/7 support from experienced mentors
  • CV workshop to enhance your job application skills
  • Job interview with one of our recruitment partners to secure a job in the IT sector

About React Training:

We are a leading provider of IT training and development programs. Our mission is to equip individuals with the skills and knowledge needed to succeed in the IT industry. We offer a comprehensive training program that includes online study, mentorship, and job placement support.