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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at React Training. As a Trainee IT Technician, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and maintaining and updating IT equipment and peripherals.
Key Responsibilities:
- Troubleshoot hardware and software issues to ensure optimal system performance
- Install and configure computer systems and applications to meet client needs
- Provide technical support to end-users via phone, email, or in-person
- Maintain and update IT equipment and peripherals to ensure they are running efficiently
- Monitor system performance and security to prevent potential issues
- Implement backup and recovery procedures to ensure data integrity
- Conduct routine maintenance tasks to prevent system downtime
- Assist with network troubleshooting and administration to ensure seamless connectivity
- Document and track support tickets and resolutions to improve future support
Training and Development:
- Online study with 24/7 support from experienced mentors
- CV workshop to enhance your job application skills
- Job interview with one of our recruitment partners to secure a job in the IT sector
About React Training:
We are a leading provider of IT training and development programs. Our mission is to equip individuals with the skills and knowledge needed to succeed in the IT industry. We offer a comprehensive training program that includes online study, mentorship, and job placement support.