Duty Manager M&S
2 weeks ago
We are seeking a highly skilled Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.
You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.
Key Responsibilities:
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
- Guide and support your colleagues, maintaining a safe working and dining environment.
- Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
- Focus on operational efficiency, staying informed about unit performance, championing improvements, and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
What We Offer
We offer a range of benefits, including:
- 75% discount off your meal while on duty.
- Employee discounts on various SSP brands and franchises across the UK.
- Friends and Family App, offering 20% discount across our Catering, Whistlestop, and Urban Express units.
- Flexible scheduling to accommodate various lifestyles.
- Continuous growth opportunities, including award-winning training, apprenticeships, and development programs.
- Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
- Culture that values diversity and inclusion, with various networks to support you.
- Activities, such as Barista Competition, Millie's Cookies Ice off Challenge, and Superstars Recognition.
- Financial support, including Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, and competitive pay rates.
About Us
SSP is a global food travel expert, offering a range of food and drink options for customers. We work with over 500 brands, from our own creations to well-known franchises. We are proud to be an equal-opportunity employer, seeking to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.
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