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Customer Service Representative

2 months ago

Neath, Neath Port Talbot, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support.

Key Responsibilities
  • Provide high-quality customer service and support to our customers, responding to their queries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to deliver personalized support.
  • Work collaboratively with colleagues to ensure seamless customer service and support across all channels.
  • Stay up-to-date with product and service knowledge to provide accurate and informed advice to customers.
  • Contribute to the development and implementation of customer service strategies and initiatives.
What We Offer

We offer a range of benefits and opportunities for growth and development, including:

  • A competitive salary and bonus scheme.
  • A comprehensive training program to develop your skills and knowledge.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • A range of employee benefits, including a generous pension scheme and flexible working arrangements.
About Us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to making a positive impact on our customers, communities, and the environment.

We are proud to be an inclusive employer, celebrating diversity and promoting equality of opportunity. We welcome applications from talented individuals from all backgrounds and perspectives.