Customer Case Resolution Professional
4 days ago
About the Position:
The Claims Handler role at Kingscroft Professional Resources involves working in a fast-paced environment, handling multiple customers' claims cases, and developing your skills alongside senior colleagues. This exciting opportunity requires strong communication and organizational skills, as well as the ability to work under pressure and meet deadlines.
Duties and Responsibilities:
- Respond to customer inquiries and resolve issues related to insurance claims
- Gather and process information from various sources to resolve claims
- Collaborate with colleagues to develop effective solutions and improve claim resolution efficiency
- Maintain accurate records and reports, adhering to company policies and procedures
- Develop and implement strategies to improve customer satisfaction and claim resolution rates
Benefits:
This role offers a competitive salary of £25,000 - £35,000 per annum, depending on experience, and a range of benefits to support your career growth and well-being. If you're passionate about delivering exceptional customer service and resolving complex claims, we encourage you to apply for this exciting opportunity.
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