Claims Resolution Professional

3 weeks ago


Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full time
Job Overview
Kingscroft Professional Resources is a leading provider of claims handling services. We are currently seeking a Claims Resolution Professional to join our team. The successful candidate will have excellent communication and problem-solving skills, with experience in sales or customer service.

About the Role
The Claims Resolution Professional will be responsible for managing insurance claims on a wide range of lifestyle products from tech to sporting goods. This includes receiving incoming calls, exploring the scope of claims fully with policy holders, and completing all administration and follow-up actions to close outstanding claims.

Key Responsibilities
- Manage incoming calls and record relevant information on insurance claims
- Work in a sector specialist call handling team to ensure effective resolution of claims
- Collaborate with colleagues to achieve seamless claim processing

Salary Information
This role offers a competitive salary of £29,000 - £35,000 per annum, depending on experience.

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