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IT Support Specialist
2 months ago
We are seeking a skilled IT Support and Helpdesk professional to join our team at Hawk 3 Talent Solutions. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.
Key Responsibilities:- Provide technical support and assistance to clients via phone, email, and in-person.
- Troubleshoot and resolve IT-related issues, including hardware and software problems.
- Collaborate with the IT team to identify and implement solutions to improve IT systems and infrastructure.
- Develop and maintain knowledge of IT systems, software, and hardware to provide expert-level support.
- Participate in the on-call rotation to provide 24/7 support to clients.
- Strong technical skills and knowledge of IT systems, software, and hardware.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of IT service desk tools and best practices.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and skilled IT professional looking for a new challenge, please submit your application to us.
