Domestic Supervisor

1 day ago


Liverpool, Liverpool, United Kingdom OCS Group Full time
About The Role

We are seeking a highly skilled and experienced Domestic Supervisor to join our team at OCS UK & Ireland. As a key member of our facilities management team, you will be responsible for overseeing the cleaning and domestic duties in all areas of the hospital and OPD units.

Key Responsibilities
  • Allocate and organize day-to-day work tasks and activities, ensuring efficient use of resources and staff.
  • Monitor and maintain high standards of cleanliness and hygiene throughout the hospital.
  • Supervise and train domestic staff in the use of equipment, machinery, and cleaning materials.
  • Conduct regular audits to ensure compliance with national standards and quality assurance procedures.
  • Collaborate with wards, departments, and accommodation to ensure seamless delivery of domestic services.
  • Handle complaints and take preliminary action to resolve issues.
  • Assist with the selection and induction of new staff, ensuring compliance with HR policies.
  • Complete performance reviews and timesheets accurately and on time.
  • Ensure adherence to health and safety protocols, including the use of cleaning chemicals and equipment.
  • Contribute to a positive and inclusive work environment, fostering good relationships with colleagues and patients.
Requirements
  • C.I.L.B City and Guilds NVQ Level 1 & 2 or equivalent qualification.
  • Previous supervisory experience in a domestic or equivalent role.
  • Health & Safety qualification - desirable.
  • Team Leader/Supervisory qualification or equivalent.
  • Fully trained to National Cleaning Standards - Essential.
  • Being conversant with protocols in relation to Infection Control - Essential.
  • Previous cleaning / domestic service experience - Essential.
  • Full knowledge of all domestic service cleaning protocols - Essential.
  • Knowledge of hygiene, Health & Safety, C.O.S.H.H regulations - Essential.
  • Knowledge of Staff supervision. - Essential.
  • Knowledge of risk management - Essential.
  • Payroll procedures - Essential.
About OCS UK & Ireland

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors.


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