Flex Force Coordinator

4 weeks ago


Darlington, Darlington, United Kingdom HC One Full time
About the Role

We are seeking a highly skilled and experienced Resourcing Coordinator to join our team at HC-One. As a key member of our Flex Force team, you will play a vital role in supporting our care homes with resource management and coordination.

Your primary responsibility will be to provide guidance and support to our care homes in accessing Flex Force resources, acting as the first point of contact for any queries or concerns. You will also be responsible for coordinating Flex Force colleagues to cover available shifts within the care homes, ensuring that they are fulfilling their contracted hours and managing annual leave.

In addition to your core responsibilities, you will work closely with care homes to reduce their reliance on agency staff, answering day-to-day queries and providing support as needed. You will also be part of an on-call team, offering out-of-hours support to care homes and Flex Force colleagues.

About You

We are looking for an individual with recruitment experience and a strong understanding of the social care workforce, care home structure, and the challenges of ensuring care homes are staffed safely. You will have excellent communication skills, with the ability to develop strong working relationships with key stakeholders and promote a strong service delivery ethos.

You will also have the ability to recognize signs of possible abuse, harm, or neglect and know what to do if you have any concerns. As a safeguarding champion, you will be required to attend safeguarding training and undertake additional training in associated areas.

About HC-One

HC-One is a leading provider of residential, nursing, and specialist dementia care for older people. We are committed to providing the kindest possible care to our residents and strive to be the first-choice care home in each community. Our team is passionate about ensuring that our colleagues can be their true selves and that our workforce represents the communities we serve.

We offer a range of benefits and services to support your physical and psychological well-being, including award-winning learning and development, 25 days annual leave, and access to a huge variety of discounts and services. We are committed to investing in our colleagues and providing them with the support and resources they need to succeed in their roles.



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