Flex Force Co-ordinator

Are you a proactive and organised individual with a passion for supporting care teams? We're looking for a Resourcing (Flex Force) Co-ordinator to join our team at HC-One. In this role, you’ll play a vital part in ensuring our care homes have the staffing support they need to deliver outstanding care to residents.

Key Responsibilities:

• Act as the main point of contact for Flex Force colleagues and care homes, addressing queries and providing guidance on shift coverage.
• Coordinate Flex Force colleagues to ensure shifts are covered and contracted hours are met.
• Manage Flex Force colleagues' attendance, annual leave, and shift confirmations.
• Provide assistance when Flex Force colleagues are unable to attend shifts, ensuring smooth transitions and consistent care..

Requirements:

• Strong communication and organisational skills
• Ability to work independently and manage multiple priorities
• Recruitment Experience 
• Availability to work Saturday and Sunday mornings

Ideally you will have recruitment experience and be able to demonstrate experience of working in Deputy or Resource Link, (or similar systems), you’ll understand the social care workforce, care home structure and the difficulty in ensuring care homes are being staffed safely.

With strong communication skills, you will be able to develop strong working relationships with key stakeholders, promote a strong service delivery ethos and contribute to continuous improvement processes.

About HC-One

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first-choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to residents in over 290 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you, and you will enjoy additional support and benefits including:

• Award-winning learning and development
• 25 days annual leave
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one