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Flex Force Coordinator

1 month ago

Darlington, Darlington, United Kingdom HC One Full time
About the Role

We are seeking a highly organized and communicative Flex Force Co-ordinator to join our team at HC-One. As a key member of our Resourcing team, you will play a vital role in supporting our care homes with access to Flex Force resources and providing guidance on accessing these resources.

Key Responsibilities
  • Co-ordinate Flex Force colleagues to cover available shifts within care homes
  • Act as a point of escalation for Flex Force colleagues who are unable to attend shift
  • Support to confirm Flex Force colleagues have attended shift, manage annual leave, and ensure Flex Force colleagues are fulfilling their contracted hours
  • Work closely with care homes to reduce their reliance on agency
  • Answer day-to-day queries for Flex Force colleagues and provide out-of-hours support to care homes and Flex Force colleagues
About You

We are looking for an individual with recruitment experience and a strong understanding of the social care workforce, care home structure, and the challenges of ensuring care homes are staffed safely. You will have excellent communication skills, be able to develop strong working relationships with key stakeholders, and promote a strong service delivery ethos.

About HC-One

At HC-One, we are passionate about providing the kindest possible care to our residents. We are committed to being the first-choice care home in each community and strive to achieve this mission through providing exceptional care and support to our residents and colleagues. We prioritize inclusive working practices and welcome applicants from all backgrounds into our HC-One family.

What We Offer
  • Award-winning learning and development opportunities
  • 25 days annual leave
  • Access to a range of benefits and services to support your physical and psychological well-being
  • Opportunities for career progression and professional development