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Credit Controller

2 months ago


Wigan, Wigan, United Kingdom Fresh Direct Full time

About the Role:

Fresh Direct is seeking a skilled Credit Controller to join our Finance team in Wigan. As a Credit Controller, you will play a crucial role in supporting our business by ensuring timely payments and minimizing bad debt risks.

Key Responsibilities:

  • Deliver exceptional customer service and maintain strong relationships with our sales and divisional finance colleagues.
  • Work closely with the Credit Manager to achieve targets and ensure effective credit risk management.
  • Manage overdue debt and maximize cash flow in line with targets for your own debtors ledger.
  • Collaborate with internal functions to identify process improvements and deliver solutions.
  • Visit customers to resolve issues and minimize bad debt risks.
  • Utilize external credit rating agency tools to minimize bad debt risk.
  • Maintain customer accounts within agreed terms and credit limits.
  • Manage the debt recovery process and minimize open items on the ledger.
  • Provide regular management reports and ad-hoc information.

About You:

We are looking for a candidate with credit control experience in a fast-paced environment. You will have intermediate Excel skills and be able to take ownership of your performance and identify areas for improvement. A qualified member of the Chartered Institute of Credit Management (ACICM) or working towards this is desirable.

What We Offer:

  • A competitive salary.
  • Generous holiday allowance.
  • Pension scheme.
  • Huge discounts on food and products through our staff shop.
  • Discounts on cinema tickets, shopping, and cashback on purchases.
  • Recognition awards and incentives.
  • Career progression opportunities within Sysco, the world's leading foodservice business.

About Fresh Direct:

We are an inclusive and diverse company that values our colleagues and strives to create a welcoming environment. We believe in fostering a culture where everyone has a voice and is appreciated. We are committed to supporting our colleagues throughout the application process and beyond.