Palace Visitor Ambassador

4 days ago


London, Greater London, United Kingdom Royal Collection Trust Full time
Why Join Us
The Royal Collection Trust is a unique and exciting place to work, offering a wide range of opportunities to develop your skills and experience. As a Summer Visitor Experience Assistant, you will be working in a fast-paced environment, interacting with visitors from all over the world, and contributing to the delivery of an exceptional visitor experience. Your key responsibilities will include:
  • Welcoming visitors, answering questions, and providing information about Buckingham Palace and its history.
  • Ensuring the safety and security of visitors and the site.
  • Monitoring visitor flow, supporting access requirements, and audio guide distribution.
  • Processing ticket sales and customer queries efficiently via telephone and in person at our ticket counters.
  • Using our computer-based systems to manage bookings and provide accurate visitor information.

Our Benefits
This role offers a competitive hourly rate of £13.85, complimentary lunch during shifts, and full training provided ahead of the public opening. You will also have the opportunity to join a large, friendly, and sociable team, with benefits including complimentary tickets to Royal Collection Trust sites and a 20% discount at Royal Collection Trust shops.

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