Restaurant Operations Director

4 hours ago


Glasgow, Glasgow City, United Kingdom Harrods Full time

At Harrods, we're on the lookout for a seasoned Restaurant Operations Director to lead our Glasgow-based Champagne Bar to new heights. Reporting directly into the General Manager, this key role demands exceptional leadership skills and a passion for delivering world-class customer experiences.

About the Role

As Restaurant Operations Director, you'll be responsible for overseeing all aspects of restaurant operations, ensuring seamless execution of commercial goals while maintaining impeccable standards of service. Your 360-degree perspective will drive team performance, foster a culture of excellence, and instill a deep understanding of customer needs.

This is an unparalleled opportunity to spearhead operational excellence, driving revenue growth while upholding Harrods' luxury standards in the UK market.

Your track record of leading high-performing teams and driving business success through strategic vision will be invaluable in shaping the future of our hospitality services.

Key Responsibilities
  • Develop and execute comprehensive operational strategies aligned with Harrods' luxury brand values
  • Foster a culture of innovation, entrepreneurship, and continuous improvement
  • Lead cross-functional teams to achieve commercial objectives while maintaining exceptional customer satisfaction
  • Prioritize process improvements and optimize workflows for maximum efficiency
What We Offer

In return for your expertise and dedication, Harrods offers a highly competitive annual salary of £60,000 - £80,000 (dependent on experience), complemented by a range of benefits including:

  • Competitive bonus structure tied to individual and team performance
  • An impressive learning and development program tailored to your growth aspirations
  • A dynamic work environment that encourages collaboration, creativity, and personal growth


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