Sales and Support Advisor

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time
Key Responsibilities

As an Apprentice Customer Service Advisor, you will be responsible for:

  • Providing exceptional customer service across various touchpoints, including phone, email, and social media;
  • Responding to customer inquiries and resolving issues in a timely and professional manner;
  • Working closely with our customers to understand their needs and provide tailored solutions to meet their requirements;
  • Collaborating with our team to achieve sales and revenue targets;
  • Participating in ongoing training and development programs to enhance your skills and knowledge.

You will also enjoy a range of benefits, including a competitive salary of £20,280 per year, plus incentives, huge discounts on EE & BT products, volunteering days, optional private healthcare and dental, a share scheme, 25 days holiday, and more.

We are committed to creating a welcoming and inclusive environment where everyone feels valued and supported. Our multi-award winning Apprenticeship scheme provides opportunities for growth and development, with training towards an NVQ and regular feedback sessions to help you achieve your goals.


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