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Resort Experience Leader

1 month ago

Minehead, Somerset, United Kingdom Butlin's Full time
About the Role

The Guest Services Shift Manager plays a vital part in ensuring our resort visitors receive exceptional service. As the main point of contact, this role is responsible for addressing any questions, concerns, or issues.

Key Responsibilities:
  • Guest Experience: Our ideal candidate will ensure all guests receive a high level of service and support.
  • Team Leadership: This role involves leading and motivating the Guest Services Team to achieve exceptional results.
  • Communication: Effective communication with guests, team members, and other departments is crucial in resolving issues and improving services.
About You

We are looking for an experienced leader who can motivate and inspire their team to deliver outstanding results. If you have a passion for delivering exceptional guest experiences and leadership skills, we would love to hear from you.

What We Offer

We offer a competitive salary and benefits package, including a £60,000 - £70,000 annual salary, depending on experience. In addition, you will have access to ongoing training and development opportunities to help you grow in your career.

How to Apply

To apply for this exciting opportunity, please submit your application through our website. We look forward to hearing from you soon.