Training Manager

2 weeks ago


Ascot, Windsor and Maidenhead, United Kingdom Sodexo Full time
Job Overview

Sodexo Live is seeking a dynamic and experienced Training Manager to lead all training and development initiatives for our casual, agency, and full-time employees at Ascot Racecourse.

The ideal candidate will have a proven track record in designing service-related training and have a comprehensive understanding of the Training Cycle. They will work closely with the HR team to create engaging and relevant training content and support the Ascot Academy Training Programme and Sodexo Live initiatives.

The Training Manager will be responsible for managing the delivery of all training and development for Sodexo staff, developing and delivering content for off-site events, and designing training content and supporting collateral aligned to the business strategy and client-led KPIs.

Key responsibilities include:

  • Managing the delivery of all training and development for Sodexo staff
  • Developing and delivering content for off-site events
  • Designing training content and supporting collateral
  • Supporting the promotion of the Ascot Academy and 1711 by Ascot Brand
  • Managing e-learning, including design and monitoring completion ratios
  • Developing and delivering the annual training plan for Ascot Racecourse and off-site events, within agreed budget
  • Driving employee engagement and retention through skills development
  • Ensuring consistent delivery of the casual on-boarding programme, through evolution of the Ascot Academy
  • Liaising with Brand Sponsors, suppliers, and third parties to deliver relevant brand, skills, and product training

The ideal candidate will have a passion for service excellence, a good understanding of e-learning, and flexibility to support weekend and event days. They will also have excellent interpersonal skills and the ability to build relationships and influence stakeholders at all levels.

In return for your commitment and expertise, you will be rewarded with a salary of £40,000 to £44,000 plus access to a suite of benefits, including performance-related annual bonus, contributory pension scheme, and buy and sell holiday scheme of up to 3 days (FTE).


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