Training Manager

4 weeks ago


Ascot, Windsor and Maidenhead, United Kingdom Sodexo Full time
About the Role

Sodexo Live is seeking a highly skilled and experienced Training Manager to lead all training and development initiatives for our team at Ascot Racecourse. As a key member of our HR team, you will be responsible for creating engaging and relevant training content, supporting the Ascot Academy Training Programme, and ensuring all training activity is aligned with internal policies and client agreements.

The ideal candidate will have a proven track record in designing service-related training, experience in events or a fast-paced hospitality environment, and a comprehensive understanding of the Training Cycle. You will have the ability to analyse and identify training needs, influence stakeholders, and build strong working relationships at all levels within the business.

Key responsibilities include managing the delivery of all training and development for Sodexo staff, developing and delivering content for 1711 by Ascot off-site events, designing training content and supporting collateral, and managing e-learning. You will also be responsible for driving employee engagement and retention through skills development, ensuring consistent delivery of the casual on-boarding programme, and managing the development of raceday and event training packs.

We are looking for a passionate and creative individual who can bring training programmes to life, with a strong influencing skills and the ability to build relationships with diverse populations. If you have a passion for service excellence, a good understanding of e-learning, and flexibility to support weekend and event days, we encourage you to apply.

As a valued member of our team, you will be rewarded with a competitive salary, performance-related annual bonus, contributory pension scheme, and a range of benefits including time off in lieu, clothing allowance, and complimentary race day entry for friends and family.


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