Frontline Service Representative

2 weeks ago


CM Braintree Essex, United Kingdom CV-Library Full time
Job Overview:
VNA Recruitment is seeking an experienced Customer Service Officer to join our dynamic Customer Services Team. As a key member of our team, you will be responsible for delivering a high-quality, customer-focused service to our clients and internal stakeholders.

Key Skills and Qualifications:
* Excellent communication and interpersonal skills
* Ability to work in a team environment and collaborate with colleagues
* Strong problem-solving and analytical skills

About the Job:
This temporary opportunity will last up to 3 months, covering working hours from 8:30 am to 5:00 pm. You will assist enquirers by providing advice, interpreting queries, and directing them to the appropriate services and taking callback messages for busy departments.

What We Offer:
* Competitive salary: £23,500 - £27,000 per annum depending on experience
* Generous holiday allowance
* Opportunities for professional growth and development

Requirements:
* Excellent IT skills and ability to learn new systems quickly
* Ability to work in a fast-paced environment with multiple priorities
* Friendly and approachable demeanor

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