Community Accommodation Lead

7 days ago


London, Greater London, United Kingdom Nacro Full time
Housing Support and Operations Manager

Nacro's Community Accommodation Support service (CAS) provides accommodation in the community with support for adult defendants and those released from custody across England and Wales.

Job Details:
  • Annual salary: £26,678.
  • 8-hour days with flexible shifts and interview discussion.
  • Grimsby/Hull location.
About the Role:

The Housing Support and Operations Manager acts as a senior operational lead working across services, providing direct input and support on practice, performance, or quality matters.

  • Lead the coordination and delivery of service improvement plans in collaboration with the Quality team and Service Leads.
  • Collaborate with the Quality and Safeguarding Team on developing procedures and toolkits for service users requiring higher levels of support.
  • Assume the role of a safeguarding lead, advising teams on effective management of incidents and reporting.
  • Develop expertise in policy and procedure reviews as an operational subject matter expert.
Responsibilities:
  • Familiarity with computer-based packages.
  • Participation in on-call rotas as required.
  • Excellent communication and interpersonal skills.
Benefits:
  • A dynamic and supportive team environment.
  • A commitment to professional growth through learning and development.
  • Competitive benefits package including annual leave, sick pay, and a cycle-to-work scheme.

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