Leisure Centre Operations Manager
4 weeks ago
Job Title: Leisure Centre Operations Manager
About the Role:
The Leisure Centre Operations Manager will be responsible for ensuring the highest possible standards of health and safety and customer care within the Centre. This will involve developing and promoting an exciting, innovative leisure programme to increase the usage and profitability of the Centre.
Key Responsibilities:
- To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To ensure the highest possible standards of health and safety and customer care within the Centre.
Person Specification:
- Ability to gain acceptance and respect from clients and the teams involved.
- Ability to build strong relationships with customers, clients and employees.
- Ability to communicate at different levels of the organisation, both listen and direct.
- Ability to meet the demands of the role by working additional hours when required.
- Ability to demonstrate clear identification with all customer requirements.
- Ability to maintain and, be committed to good employee relations and deliver quality training.
- Ability to perform recreation assistant duties when required.
- A National Pool Lifeguard Qualification is desirable but not essential as we can fully fund the course.
- Ideally you will Pool Plant Operators qualification and a recognised Leisure Management qualification.
- Knowledge of Invoicing, Booking & Events.
What We Offer:
- Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More...
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