Senior Operations Manager

3 days ago


Paignton, Torbay, United Kingdom NRS Healthcare Full time
Lead Warehouse and Transport Operations at NRS Healthcare

This is a unique opportunity to drive operational excellence and deliver exceptional service to our users at NRS Healthcare.

As an Operations Manager, you will be responsible for leading the transport team to ensure our operations run efficiently and professionally. Your mission is to maintain and improve best practice operational standards, supporting the General Manager in achieving excellence.

Your key responsibilities will include:

  • Leading the transport team to optimize operations and achieve planned targets.
  • Proactively managing and motivating drivers to deliver high-quality service.
  • Acting as an escalation point to resolve issues promptly and effectively.
  • Managing out-of-hours amendments, planning, and forecasting.
  • Conducting daily briefings and debriefs of the transport team.
  • Performing line management duties, including monitoring sickness and absence.
  • Promoting a culture of Health and Safety adherence and reporting incidents.
  • Ensuring the accuracy and efficiency of delivery documents.
  • Overseeing reporting and monitoring, including tachograph and time and labour reporting.

To succeed in this role, you will need proven expertise and experience in a managerial role within a transport/logistics environment. Your knowledge of transport best practices, transport planning, reporting, and monitoring, as well as transport/logistics systems and processes, will be essential. A strong team player, you will support the delivery of common business goals, set and maintain high standards of work, and manage your team effectively.

We offer a competitive salary, full training and development, as well as a range of benefits, including:

  • 33 days annual holiday, rising to 38 days after 3 years.
  • Comprehensive sick pay scheme.
  • Pension Scheme and Life Assurance.
  • Exclusive employee discounts, savings, and competitions.
  • Bike to work scheme.
  • Free Parking.
  • Employee Assistance programme.


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