Customer Success Advocate

19 hours ago


Leeds, Leeds, United Kingdom Lendlord Full time
About Lendlord

Lendlord is a pioneering platform that empowers landlords and property investors with innovative solutions to manage their property business and access tailored financial services.

Job Description

This role involves conducting customer calls, driving engagement, and contributing to sales growth. As a key member of our team, you will interact directly with customers, building strong relationships and providing exceptional service.

We offer flexible working hours that can accommodate your academic schedule or other commitments. This opportunity is well-suited for students or individuals seeking a part-time job. You will have the chance to develop valuable skills in sales, customer service, and communication, which can be invaluable for your professional growth.

Requirements
  • Language Skills: Fluency in British English, with excellent verbal and written communication abilities.
  • Communication Skills: Strong interpersonal and communication skills to engage customers over the phone, conveying information clearly and professionally.
  • Availability: Flexibility in working hours, as the role is suitable for students or individuals seeking part-time employment. Reliability and punctuality are essential.
  • Adaptability: Willingness to adapt to evolving business needs and a dynamic startup environment.
  • Organizational Skills: Strong organizational skills to manage customer interactions, record important details, and follow up on commitments.
  • Problem-Solving Abilities: Quick thinking and the ability to handle customer queries or concerns efficiently, finding suitable solutions when needed.


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