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Senior Credit Controller

2 months ago


Bristol, Bristol, United Kingdom Clearwater People Solutions Ltd Full time £33,000 - £38,000
Job Description

We are supporting Clearwater People Solutions Ltd in their search for a Senior Credit Controller to join their team.

This role is based in the UK and is paying £33,000 - £38,000 depending on experience.

Key Responsibilities:

  • 70% credit control duties including approving late fee applications, collecting overdue debts, and resolving customer queries.
  • 30% process improvement and implementation, working to standardize all processes.
  • Supporting and coaching 5 direct reports, ensuring they are following best practices.
  • Performing root cause analysis to understand where there are any gaps in processes.
  • Reducing backlog of overdue payments.

Key Skills:

  • Experience managing a small team.
  • Strong experience as a lead within a credit control setting.
  • Previous experience with process implementation/improvement.
  • Understanding of litigation/ small claims court trigger points.