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File Compliance Specialist

2 months ago

Gateshead, Gateshead, United Kingdom CKB Recruitment Full time
{"Job Title": "File Compliance Specialist", "Overview": "We are seeking a highly skilled File Compliance Specialist to join our team at CKB Recruitment. As a File Compliance Specialist, you will play a critical role in ensuring that our clients adhere to regulatory guidelines and best practices established by the FCA. Your primary responsibility will be to conduct thorough audits across all business areas, generating detailed reports to disseminate compliance feedback throughout the organization.", "Key Responsibilities": "
  • Conduct thorough audits across all business areas to ensure compliance with regulatory guidelines and best practices.
  • Generate detailed reports to disseminate compliance feedback throughout the organization.
  • Develop processes to enhance the customer journey, ensuring it is as seamless as possible.
  • Address and manage expressions of dissatisfaction and complaints proactively to prevent escalation.
  • Perform additional duties as assigned periodically.
", "Requirements": "
  • Proficiency in Excel, PowerPoint, and MS Outlook.
  • Experience in a regulated environment with a comprehensive understanding of the principles of TCF and Insurance Practice.
", "What We Offer": "We offer a competitive starting salary of £23-25k, dependent on experience, and a fully office-based role with opportunities for career development.", "Contact Us": "If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.", "Language": "en-US"}