File Compliance Specialist
2 weeks ago
We are excited to be working with a leading insurance network in the UK, seeking a highly skilled File Auditor to join their team in Newcastle/Gateshead.
About the Role:
The successful candidate will work closely with the Audit & Compliance Manager to ensure that all staff within the company, the Network, and Appointed Representatives operate within regulatory guidelines and best practices set out by the FCA.
Key Responsibilities:
- Conduct thorough audits of all business areas to ensure compliance with regulatory requirements.
- Develop and implement processes to enhance the customer journey and improve overall compliance.
- Manage expressions of dissatisfaction and complaints in a timely and effective manner.
- Lead by example and provide guidance and support to staff to build strong relationships with brokers.
Requirements:
- Proficient in Excel, PowerPoint, and MS Outlook.
- Experience working within a regulated environment and a strong understanding of the principles of TCF and Insurance Practice.
What We Offer:
Dependent on experience, the basic salary is from £21K to £28k, with excellent additional staff benefits.
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