File Compliance Specialist

2 weeks ago


Gateshead, Gateshead, United Kingdom Cryer Baker Insurance Recruitment Ltd Full time
Job Title: File Auditor

We are excited to be working with a leading insurance network in the UK, seeking a highly skilled File Auditor to join their team in Newcastle/Gateshead.

About the Role:

The successful candidate will work closely with the Audit & Compliance Manager to ensure that all staff within the company, the Network, and Appointed Representatives operate within regulatory guidelines and best practices set out by the FCA.

Key Responsibilities:

  • Conduct thorough audits of all business areas to ensure compliance with regulatory requirements.
  • Develop and implement processes to enhance the customer journey and improve overall compliance.
  • Manage expressions of dissatisfaction and complaints in a timely and effective manner.
  • Lead by example and provide guidance and support to staff to build strong relationships with brokers.

Requirements:

  • Proficient in Excel, PowerPoint, and MS Outlook.
  • Experience working within a regulated environment and a strong understanding of the principles of TCF and Insurance Practice.

What We Offer:

Dependent on experience, the basic salary is from £21K to £28k, with excellent additional staff benefits.



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