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Care Coordinator Specialist

2 months ago


Wembley, United Kingdom Home Instead Full time

Job Summary

Home Instead is seeking a highly skilled and organized Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in matching our clients with the right care professionals to meet their unique needs.

Key Responsibilities

  • Collaborate with our client services team to identify client needs and preferences.
  • Develop and maintain relationships with care professionals to ensure a seamless matching process.
  • Utilize our CRM system to manage client and care professional information, ensuring accurate and timely scheduling.
  • Communicate effectively with clients and care professionals to address any concerns or issues that may arise.
  • Work closely with our operations team to ensure efficient and effective care delivery.

Requirements

  • Proven experience in a scheduling or coordination role, preferably in a home care or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and care professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office or Google Suite, with experience using CRM software.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to make a real difference in the lives of our clients.