Technical Support Expert
3 days ago
A leading organisation in the Liverpool area requires several technical support experts to join its expanding team. As a technical support expert, you will be responsible for providing high-quality support to customers via phone and email.
Job Description:- Provide exceptional customer service and support via phone and email
- Troubleshoot technical issues and resolve customer complaints in a timely and professional manner
The ideal candidate will have good IT skills including the general use of Windows based PCs, the Internet, and email. Good knowledge of Microsoft Office products is also essential. Additionally, excellent verbal and written communications skills are required, as well as the ability to work with minimal supervision. A valid UK driving licence is also necessary.
Salary:£25,000 - £30,000 per annum (dependent on experience)
Benefits:- Competitive salary
- Pension scheme
- Holiday entitlement
This is an excellent opportunity to join a market-leading organisation and develop your career in technical support. If you are a motivated and organised individual who enjoys working with people, please submit your CV and a brief cover letter explaining why you would be suitable for this role.
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