Commercial Delivery Manager

2 weeks ago


Plymouth, Plymouth, United Kingdom Go South West Full time

Job Opportunity: We are seeking a highly skilled Commercial Delivery Manager to join our team at Go South West.

About the Role: As a key member of our Commercial and Customer team, you will be responsible for managing commercial and customer processes, working closely with local authorities, business clients, and delivery partners.

Key Responsibilities:

  • Project Management: Manage day-to-day projects such as bus network change processes, fare adjustments, contract renewals, and tendering opportunities.
  • Contract and Revenue Management: Manage the company's B2B and some Local Authority contracts, engaging with existing customers on contract management, performance, and renewals.
  • Stakeholder Engagement: Work closely with external stakeholders, including local authorities and business clients, to ensure the company remains the 'partner of choice'.
  • Reporting and Data Analysis: Prepare and present monthly reports based on data trends, using Microsoft Power BI and other industry systems.
  • Collaboration and Team Support: Work with the Commercial and Customer team to implement the company's bidding and support the sustainable growth of revenue and enhance the customer experience.

Requirements:

  • Attention to detail and strong commercial and financial acumen.
  • Stakeholder management, with the ability to build and maintain relationships with local authorities, business clients, and suppliers.
  • Previous experience in contract bidding and management is beneficial.
  • Proficiency in using reporting software and analysing data trends to provide actionable insights.

About Us: At Go South West, we are committed to fostering an inclusive and diverse workplace where everyone is treated with respect and equality. We believe that a variety of perspectives drives innovation and strengthens our ability to serve the communities we operate in.



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