Guest Experience and Sales Lead
3 weeks ago
We are seeking a highly skilled Guest Experience and Sales Lead to join our team at The Grand Hotel Eastbourne. As a key member of the reservations department, you will be responsible for delivering exceptional customer service and driving sales revenue.
Responsibilities:
- Manage Reservations Staff: Supervise and coach reservations staff to ensure they are equipped to provide outstanding customer service and achieve sales targets.
- Develop Sales Strategies: Work closely with the reservations team to develop and implement effective sales strategies that drive revenue growth.
- Lead Yield Management Meetings: Participate in yield management meetings to ensure alignment with hotel goals and objectives.
- Maintain 3rd Party Websites: Ensure that all 3rd party websites are up-to-date and accurate, in conjunction with the Revenue Manager.
This role offers a competitive salary of £35,000 - £45,000 per annum, depending on experience. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply.
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Guest Experience Leader
3 weeks ago
Eastbourne, East Sussex, United Kingdom The Grand Hotel Eastbourne Full timeJob OverviewAs a Reservations Manager at The Grand Hotel Eastbourne, you will be responsible for overseeing the reservations process, ensuring accuracy and attention to detail. Your primary goal will be to provide exceptional customer service while driving sales and revenue growth.
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Sales and Yield Coordinator
3 weeks ago
Eastbourne, East Sussex, United Kingdom The Grand Hotel Eastbourne Full timeKey ResponsibilitiesManage Reservations Staff: Lead a team of reservations staff, providing guidance and support to ensure they are efficient and competent in sales tasks.Sales and Yield Strategies: Attend yield management meetings and ensure that sales strategies are implemented effectively, resulting in increased revenue.Reporting and Analysis: Prepare...
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Guest Experience Ambassador
2 weeks ago
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Sales Associate
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Holiday Experience Specialist
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Dining Experience Specialist
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Eastbourne Hotel Supervisor
1 month ago
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Customer Experience Expert
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Eastbourne, East Sussex, United Kingdom Moss Full timeJoin Our Team as a Brand AmbassadorMoss, a renowned menswear brand, is seeking an experienced Brand Ambassador to provide exceptional customer experiences in our stores. The successful candidate will develop strong relationships with customers, drive sales growth, and contribute to the company's success.About UsWe have over 170 years of tailoring expertise...
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