Technical Deployment Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Dedalus Full time

Transform Healthcare with Dedalus

As a Trainer Specialist at Dedalus, you will be part of our highly successful delivery team, utilising your skills in learning and testing of our market leading software/hardware applications for the hospital and healthcare environment.

Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.

Your Key Responsibilities

  • Perform initial scoping and Training Needs Analysis (TNA) to assess, identify and create learning plans and solutions to meet individual and group learning aims and training requirements.
  • Assist in regular testing of new and upgraded software/hardware and training environments and make relevant adaptations to all associated training materials to support new training practices/ functionality across the department.
  • Design course exercises that provide assessment of the learning objectives.
  • Work with the Implementation Specialists, Business Change and management teams to prepare, generate and update training materials
  • Evaluate own working practices and work in with colleagues to evaluate learning solutions and advise the Training Lead of any issues or potential problems. Identify possible workable solutions.

Requirements

  • Experience with Lorenzo or similar clinical administration product
  • Proficient with Windows and Microsoft Products (Office 365 products)
  • C&G CTTLS / DTTLS / 7307 / 7407 / 6502 or equivalent training qualification
  • To be responsible for developing and maintaining self knowledge, skills and professional awareness.
  • Plan and organise own diary to fulfil training duties and attend required meetings
  • Build and maintain strong links with customer staff and representatives
  • Support all other members of the team wherever necessary.
  • Respond appropriately to user support requests either face-to-face, by e-mail or telephone. Ensure that the customer is dealt with in an efficient and respectful manner.

About Dedalus

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.



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