Technical Services Manager
1 month ago
Job Summary
We are seeking an experienced technical product specialist to join our team as a Technical Services Manager. The successful candidate will have a strong background in electro-mechanical manufacturing, with a focus on heat pumps and boilers.
Key Responsibilities
- Lead a small support tech team in dealing with escalated issues from colleagues or customers.
- Work with end users, distributors, and field engineers to identify and address fault trends.
- Collaborate with department heads to resolve design or production issues, update training, and advise customers on product deployment.
Requirements
- Experience as a technical product specialist in an electro-mechanical manufacturing environment.
- Strong technical fault-finding skills and ability to interpret engineering schematics.
- Confident and diplomatic communication skills.
- Willingness to be office-based, with flexibility for a hybrid arrangement.
About the Company
We are a well-known heating manufacturer with a solid customer base, rapid growth rate, and quality reputation. We are committed to maintaining our reputation by investing in our people and processes.
What We Offer
We offer a competitive salary, benefits package, and opportunities for professional growth and development.
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