Senior Technical Lead

6 days ago


Leeds, Leeds, United Kingdom Technical Recruitment Solutions Full time

Technical Manager Role

Leeds

£50,000 + benefits

We are seeking an experienced technical specialist to lead our product development team in maintaining our reputation for quality and innovation.

As a key member of our team, you will be responsible for managing and monitoring product and service performance, identifying and addressing fault trends, and working with end-users, distributors, and field engineers to resolve design or production issues.

Key responsibilities include:

  • Leading a small support tech team in dealing with escalated issues
  • Collaborating with department heads to identify and address fault trends
  • Resolving design or production issues in-house
  • Updating training or guidance for resellers
  • Advising customers on deploying products correctly

This is a unique opportunity to make a significant impact on our product development and customer satisfaction.

Requirements:

Experience as a technical product or support specialist in an electro-mechanical manufacturing environment

Strong leadership and problem-solving skills

Ability to work collaboratively with cross-functional teams

Excellent communication and interpersonal skills


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