Retail Operations Manager

2 weeks ago


London, Greater London, United Kingdom Mejuri Full time
Job Title: Retail Operations Manager

About the Role:

We are seeking a highly detail-oriented and organized Retail Operations Manager to join our team at Mejuri. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our stores, including receiving and inventory management, order fulfillment, and visual merchandising.

Key Responsibilities:

  • Receiving and Inventory Management: Ensure accurate and timely receiving of weekly inventory and POSM supply receipts, while assisting in backstocking replenishment deliveries.
  • Order Fulfillment: Manage the BOH flow for retail sales originating from in-store sales, phone sales, or Buy Online Pickup in Store, ensuring efficiency with packaging and order delivery standards.
  • Inventory Accuracy: Manage inventory accuracy, ensuring Sellable, Display inventory levels are accurate, and overseeing all tasks for internal adjustments and transfers. Support all inventory count processes and execute measures to ensure inventory accuracy.
  • Storage and Organization: Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
  • Visual Merchandising: Partner with the Visual Lead to analyze key performance indicators and monitor stock levels to create a productive sales environment and determine actions steps to improve sell-through.

Benefits at Mejuri:

  • A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees).
  • Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees.
  • Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
  • Semi-annual performance reviews.
  • A generous product discount.

About the Salary:

The estimated annual salary for this role is between $60,000 to $80,000, depending on experience and qualifications.

About Mejuri:

Mejuri is a jewelry company that values operational excellence and customer satisfaction. We offer a dynamic work environment with opportunities for growth and development.



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