Retail Operations Lead

6 days ago


Belfast, United Kingdom Next Full time

About the Role:

At Next, we prioritize the safety of our team and customers above all else. All team members are expected to adhere to our safety guidelines at all times.

As a Retail Operations Lead, you will:

  • Lead and motivate your team to achieve exceptional stock processing and organization within a safe, efficient, and performance-driven environment.
  • Actively participate in all operational activities by working alongside your team, supporting sales floors, and collaborating with the store management team.
  • Cultivate a positive and supportive atmosphere where your team feels empowered to perform at their best.
  • Ensure seamless stockroom operations by continuously improving processes, identifying and resolving issues, and upholding the highest standards of stockroom management.
  • Strive to make our beautifully presented products readily available to customers as quickly as possible.

About You:

You are passionate about our customers, our team, and our products. Your enthusiasm and dedication inspire others, creating a positive and collaborative work environment.

You thrive in a fast-paced, results-oriented setting and adapt quickly to change, effectively guiding your team towards new objectives.

As an excellent communicator, you interact seamlessly with individuals at all levels. You remain calm and approachable even under pressure, setting realistic expectations for your team.

You possess strong problem-solving skills, make sound business decisions, confidently challenge existing processes, and generate innovative ideas to drive the company forward.

You are confident in handling people-related matters and effectively manage multiple tasks by prioritizing your workload.

Experience working towards productivity targets is beneficial but not essential.



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