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Retail Team Lead

2 months ago

Belfast, United Kingdom Spar Twin Spires Full time

About the Role

We are seeking a highly motivated and experienced Retail Team Lead to join our Spar Twin Spires team. As a key member of our retail team, you will be responsible for leading by example and demonstrating a strong understanding of our products and services.

Key Responsibilities

  • Lead and motivate a team of retail staff to achieve sales targets and provide exceptional customer service.
  • Develop and implement effective visual merchandising strategies to drive sales and improve store appearance.
  • Work closely with the management team to achieve business objectives and improve operational efficiency.
  • Provide excellent customer service and resolve customer complaints in a professional and timely manner.
  • Monitor and control stock levels, manage inventory, and maintain a high level of store cleanliness and organization.
  • Identify opportunities to improve sales and customer engagement, and implement initiatives to drive business growth.

Requirements

  • At least 6 months of previous retail experience, preferably in a commercial customer-focused environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with the ability to resolve customer complaints in a professional and timely manner.
  • Strong commercial awareness and visual merchandising skills, with the ability to develop and implement effective strategies to drive sales.
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing business needs.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • The chance to work with a leading retail brand and contribute to the success of our business.