Service Leader
1 month ago
Unlock Your Potential as a Service Leader
Welcome Break is seeking a motivated and ambitious individual to join our team as a Service Leader. As a key member of our management team, you will play a vital role in supporting and motivating our teams to deliver exceptional customer service.
Key Responsibilities:
- Lead and manage a team of retail and catering staff to achieve sales and customer service targets.
- Develop and implement effective strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless operations and excellent customer experience.
- Identify and address any operational issues or concerns, implementing solutions to improve efficiency and productivity.
What We Offer:
- A competitive salary of up to £12.44 per hour, plus a £10 on-shift meal allowance.
- Flexible working patterns to suit your lifestyle, with opportunities for overtime.
- Employee discounts at hundreds of retailers, including KFC, Burger King, Starbucks, and Pizza Express.
- My Welcome Break discounts, offering savings at a wide range of retailers.
- Bonus and incentive schemes to reward your hard work and dedication.
- Career progression opportunities, with training and development programs to help you reach your full potential.
- Holiday entitlement that increases with service, plus a cycle-to-work scheme and free on-site parking.
Requirements:
- Previous experience working in retail or catering, preferably in a supervisory or management role.
- Passion for delivering exceptional customer service and a commitment to excellence.
- Ambition to progress in your management career and take on new challenges.
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